Taopatch Help Center

Product Information

What is Taopatch?

Taopatch is a nanotechnology device that combines, light therapy and acupuncture.

It contains nanocrystals that convert heat from your body into light (it actually glows in the dark). This light is sent into specific acupuncture points on your body, which helps your body “remember” how to naturally communicate with the rest of the body. This leads to lots of health benefits, from better balance and posture to better sleep, focus, athletic performance, pain relief and more.

How long can the patches be used?

The service life of the patches is 2 years.

Are the patches waterproof?

Yes, the patches are waterproof. The patches may be worn in the shower, swimming, or other water activities. We would recommend using adhesives suited for these activities to ensure the patches are secured.

Do the patches need batteries?

The patches do not need any batteries. The patches would function with heat from the body and the environment.

Are the patches safe to place on the skin?

Yes, the patches are safe to place on the skin. This patented technology is licensed as a Class 1 medical device in Europe.

Is there a money back guarantee?

We offer a 100% 90-day money back guarantee for products ordered from our official website.

Can I try the patches before purchasing?

Yes. If you live nearby our office in Los Angeles, California. You may set an appointment with us for you to try our product.

Please note, our patches have a 90-day money back guarantee if our office is far from where you reside.

Product Use

How does Taopatch work?

The patches are to be attached on specific points on your body with regular medical tape or custom hypoallergenic adhesives we provide. The patch placements are available on our Directions For Use page.

The heat from your body is converted into light of specific therapeutic frequencies, which are similar to the frequencies of photons your nervous system uses to communicate with the rest of your body.

How long should the patches be worn?

Choose which protocol you want to start with on our Directions For Use page. It is important to give your body time to adjust when using the patches. The patches should be worn as illustrated below:

How will the patches be cleaned?

The patches can be rinsed in soap and warm water to remove adhesive residue and disinfect the patches. The patches are waterproof and can be washed without damage. The patches may also be cleaned with alcohol.

Where are the patches placed?

The patches are applied on different acupuncture points simultaneously and secured by adhesive tapes. Our most recommended patch placements are available on our Directions For Use page.

Is there a limit to the number of patches which can be worn?

No, there is no limit to the number of patches which can be worn simultaneously. The patches may also be mixed (Start + Pro).

How soon can I see results once I start?

Results are dependent on many factors such as level of toxicity, hydration, years of existing condition, etc.

While results can become visible immediately to some, it may take a little longer for others. This is why it is very important to take tests and videos of yourself before and after using Taopatch to have a point of reference and comparison.

Will the results last after the 2-year period?

Taopatch helps your nervous system to reprogram itself through a continuous low dose of nourishing light. The longer the patches are used, the more profound the results will be.

After the 2-year period you will most likely experience stable and lasting benefits.

Every person has different severity of conditions and symptoms. We strongly recommend to continuously wear Taopatch even after the window, so you can allow your body to keep retuning to a vibrational state which constantly brings harmony and ease to the entire system.

Fulfillment, Replacement, and Return

How long does it take to receive the product?

The delivery time frame for orders within the United States take 4-5 business days while international orders take 7-21 business days.
An email with the order tracking information will be sent once our shipping team starts to prepare your order.

Please allow a few extra days for the package to be delivered as our couriers may experience delays due to the pandemic.

Are import fees and duties included in the total?

Import fees and duties are not included in the total and will have to be paid separately before or upon delivery of the order. Import fees and duties are government-mandated and will be the responsibility of the buyer.

Can I get replacements for lost patches?

Lost of patches while in use have no warranty and will not be eligible for replacements.

How do I return my order?

For any return inquiries, kindly contact us through our email: hello@taopatch.co

Return and Refund Guidelines: 

  • • The package must be complete (number of patches, case, etc.) with the exception of the adhesives.
  • • Adhesives are disposable non-refundable medical supplies.
  • • Original Shipping Charges are non-refundable.
  • • The order must be within a 90-day time frame to be eligible.
  • • The refund will be processed through Paypal, credit card, or cheque (special case) once the order has been received on our end.

When can I expect my refund?

Once our shipping team confirms the order has been returned to our warehouse, you will receive an email to confirm if the mode of payment used on the order is still and active. We will process the refund with 24 hours of the response. The refund may take 5-10 business days to reflect on your credit card or Paypal accounts. Please allow 3-4 weeks for refunds through cheques to be received.

I have not received my order. What do I do?

Send us an email to assist you with this request: hello@taopatch.co

Replacement requests for unreceived orders can only be requested within 30 business days upon purchase. Any order outside of the time frame will not be eligible for replacement.


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